As soon as you send in your order you agree with our terms and conditions. All orders are binding. The availability of articles is not guaranteed. If an article is not available the rest of your order is not affected. Missing articles will not be delivered in addition and will be deleted off your order. New and foreign cutsomers as well as guest purchaser always have to pay cash in advance. Swiss steady customers are delievered with bills. Narbenwald hast he power of decision regarding payment methods.

Shipping/Shipping time

Shipping time can vary and is nonbinding. We usually ship within 12-14 days after recieving your order respectively after paying our invoice, unless a different shipping time is stated. Besides our offered articels you receive informations on availability. If you enter a valid email address we will inform you on updated availability.

Term of payment

Orders on account have to be paid within 14 days with the attributive bill, e-banking or Paypal.

Cancellation policy

Intensely damaged goods or incorrect delivery is available for cancellation. The buyer can appertain cancelllation within 7 days after receiving the order. Narbenwald is immediately to be informed in written form to discuss further actions. Damage which occured due to the post have to be dealt via the post service. We suggest to claim amends.

Privacy Policy

Narbenwald is forced to record necessary data to guarantee a smooth process of your order. Your data is kept confidential and is not distributed in any form to third parties. Excepted hereof are service affiliates like the swiss post.